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At Pride Heart Institute, we combine cutting-edge technology with compassionate care to deliver excellence in cardiac health, community wellness, and lifelong support.

Privacy Policy

Privacy Policy for Pride Heart Institute

Last updated: May 2025

Welcome to Pride Heart Institute (“we,” “us,” or “our”). Your privacy and the security of your personal data are our top priorities. This Privacy Policy explains what information we collect on prideheart.in, how we use it, and the choices you have regarding your data.


1. Information We Collect

1.1 Personal Information

  • Contact details: Name, email address, postal address, phone number

  • Health data: Medical history, test results, consultation notes (provided by you or your healthcare provider)

  • Account credentials: Username, password (for online booking or patient portal)

1.2 Usage Data

  • Website activity: Pages visited, time spent, referral sources

  • Device data: IP address, browser type, operating system, device identifiers

1.3 Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to personalize your experience, analyze site performance, and improve our services.


2. How We Use Your Information

We use your data to:

  • Provide medical services and manage appointments, treatments, and follow-up care

  • Communicate important updates, health reminders, billing notices, and patient surveys

  • Improve our website by analyzing trends, diagnosing technical issues, and optimizing content

  • Ensure compliance with legal and regulatory requirements (e.g., HIPAA, GDPR, applicable Indian health-data laws)


3. Information Sharing

We do not sell your personal data. We may share your information with:

  • Healthcare partners: Laboratories, imaging centers, pharmacies (only with your consent)

  • Third-party service providers: IT support, payment processors, email platforms (under strict confidentiality agreements)

  • Legal authorities: If required by law or to protect patient safety


4. Cookies & Tracking

  • Essential cookies enable core functionality (e.g., secure login).

  • Performance cookies help us understand site usage and improve user experience.

  • Marketing cookies (with your consent) deliver relevant health tips and promotions.

You can control or disable cookies via your browser settings. Disabling cookies may affect site performance.


5. Data Security

We implement industry-standard safeguards to protect your data, including:

  • Encryption of medical records and personal data in transit and at rest

  • Access controls and multi-factor authentication for our staff

  • Regular security audits and vulnerability assessments


6. Your Rights

Depending on your location, you may have rights to:

  • Access your personal and medical records

  • Correct inaccurate or incomplete information

  • Delete or restrict processing of your data

  • Object to certain uses (e.g., marketing communications)

  • Data portability (receive your data in a usable format)

To exercise your rights, please contact us at privacy@prideheart.in or call +91 12345 67890.


7. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect data from children under 16. If you believe we have received information about a minor, please contact us for prompt deletion.


8. Changes to This Policy

We may update this Privacy Policy to reflect changes in laws or our practices. The “Last updated” date will change accordingly. We encourage you to review this page periodically.


9. Contact Us

If you have questions or concerns about our Privacy Policy or data practices, please reach out:

  • Email: contact@prideheart.in

  • Phone: +91 12345 67890

  • Address: Pride Heart Institute, 123 Cardiac Lane, Hyderabad, India

Thank you for trusting Pride Heart Institute with your heart health and personal information. We are committed to maintaining the highest standards of patient confidentiality, data protection, and medical privacy.